On-demand workforce orchestration

Bring trusted professionals to your customers in minutes

Adel Service unifies job requests, provider matching, real-time communication and secure payments into a single platform. Delight customers, empower field teams and grow recurring revenue with zero guesswork.

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Password

Account type

Passwords are hashed in the auth service. Customer role is ideal for Berlin launch scenarios.

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Session summary

User ID: —
Email: —
Role: —
Account status: —
Collaborator: —
Access token expiry: —

Show raw JWT payload

Live job funnel

Numbers refresh whenever you reload jobs from the tracking view.

Total jobs: 0
Pending intake: 0
Assigned / in progress: 0
Completed / paid: 0
Awaiting provider match: 0
Cancelled: 0

Awaiting job data.

Finance control center

Monitor collections, refunds, and infrastructure health at a glance.

Total revenue

Completed collections in the last 30 days.
Refund amount

Returned or failed transactions.
Active methods

Masked customer payment instruments.
Success rate

Share of completed intents.

Operations playbook

Review demand: Open the Job tracking tab, filter by status and drill into the payload to understand context before reassigning.
Adjust fulfilment: Use the API console or scripts/examples.http to PATCH /jobs/{id}/status when you need to move a request forward manually.
Monitor the bus: Tail docker compose logs matching-worker notification-worker or the Plesk Docker view to confirm events keep flowing.
Validate live ops: Subscribe to the SSE feed from the Live operations view to ensure GPS and milestone updates reach the control room.

Profile details

Full name

Phone

Avatar URL

Default address

Notification preferences

Email verification

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Account controls

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Account state unknown.

Last change: —

Reason (optional)

Change password

Passwords must be at least 8 characters long.

Add new address

Search location Select a Google Places suggestion to populate the details automatically.

Label

City

District

Place ID Stored together with the coordinates for precise dispatching.

Full address

Address line

Additional info

Latitude Drag the pin on the map to fine-tune the coordinates.

Longitude

Existing entries

Berlin coverage map

Use the search field or drag the marker to visualise the exact service location.

Create a job

Customer accounts can create jobs which instantly enter the matching pipeline.

Service category

Service address

Description

Preferred time

Photo URLs (optional) Provide one URL per line.

Job	Description	Status	Updated	Delivered

Job	Description	Status	Settlement	Updated

Upload new document

Document name

Type

File

Accepted formats: PDF or images up to 10 MB.

Expiry date

Notes (optional)

Your documents

Track pending approvals and set reminders for renewals.

Document	Type	Status	Uploaded	Expires	File

All messages are archived alongside the job record for compliance.

Everything you need to operate a premium service marketplace

Unified booking experience

Let customers describe their job in seconds, receive smart price guidance and confirm availability instantly.

Intelligent provider matching

Match each request to the best vetted professional based on skills, proximity, ratings and live capacity.

Integrated payments & billing

Manage quotes, deposits, split payouts and invoice automation with built-in compliance and audit trails.

How Adel Service streamlines every job

Capture

Customers submit requests via web, mobile or partner integrations. Smart forms collect every detail your team needs.
Match

Our matching engine scores available providers, checking skills, location, calendar availability and historical performance.
Deliver

Technicians receive live updates, in-app navigation and chat while customers track progress in real time.
Delight

Collect feedback, trigger loyalty offers and turn one-time jobs into recurring service plans.

Purpose-built for high-trust home & facility services

Home maintenance

Cleaning, repairs, installations and seasonal projects with real-time customer updates.

Beauty & wellness

Salon-quality treatments delivered at home with slot management and repeat bookings.

Corporate facilities

Coordinate on-site support, visitor management and compliance reporting at scale.

Specialist trades

HVAC, electrical, moving, deep cleaning and more, with milestone tracking and digital acceptance.

“Adel Service gave us the infrastructure to expand into three new cities without increasing back-office headcount.”

Operations Director Premium Home Care

“Our customer satisfaction scores jumped 28% in the first quarter thanks to proactive communication and faster scheduling.”

Customer Success Lead Urban Services Collective

Ready to modernise your service operations?

Share your goals with our team and discover how Adel Service can become the operating system for your field workforce.