Berlin launchpad

Adel Service customer operations panel

Serve Prenzlauer Berg to Potsdam from one collaborative surface.

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Gateway origin:

Verify your email to unlock the panel.

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Start using Adel Service Berlin

Create a customer or provider account to unlock bookings, live chat and dispatch.

Create a new account

Passwords are hashed in the auth service. Customer role is ideal for Berlin launch scenarios.

Already have an account?

Customer overview

Review your current session and keep the Berlin launch crew connected.

Session summary

User ID
Email
Role
Account status
Collaborator
Access token expiry
Show raw JWT payload

                                    

Operations console

Track how Adel Service dispatches providers across Berlin and the surrounding districts.

Live job funnel

Numbers refresh whenever you reload jobs from the tracking view.

Total jobs
0
Pending intake
0
Assigned / in progress
0
Completed / paid
0
Awaiting provider match
0
Cancelled
0

Awaiting job data.

Finance control center

Monitor collections, refunds, and infrastructure health at a glance.

  • Total revenue

    Completed collections in the last 30 days.

  • Refund amount

    Returned or failed transactions.

  • Active methods

    Masked customer payment instruments.

  • Success rate

    Share of completed intents.

Loading finance metrics…

Operations playbook

  1. Review demand: Open the Job tracking tab, filter by status and drill into the payload to understand context before reassigning.
  2. Adjust fulfilment: Use the API console or scripts/examples.http to PATCH /jobs/{id}/status when you need to move a request forward manually.
  3. Monitor the bus: Tail docker compose logs matching-worker notification-worker or the Plesk Docker view to confirm events keep flowing.
  4. Validate live ops: Subscribe to the SSE feed from the Live operations view to ensure GPS and milestone updates reach the control room.

Profile

Maintain customer-facing details for smooth repeat bookings.

Profile details

Notifications

Tune how Berlin customers hear from your team.

Notification preferences

Membership & safety

Control your Adel Service identity as you expand from Berlin to other cities.

Email verification

We sent a verification link to your inbox.

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Account controls

Collaborator access

Assigned group
Device limit
Usage

Active devices

Device Last seen Actions

Change password

Passwords must be at least 8 characters long.

Address book

Store every Berlin service location to accelerate repeat visits.

Add new address

Select a Google Places suggestion to populate the details automatically.
Stored together with the coordinates for precise dispatching.
Drag the pin on the map to fine-tune the coordinates.

Existing entries

Berlin coverage map

Use the search field or drag the marker to visualise the exact service location.

Job creation

Collect everything a customer needs so dispatch can react instantly.

Create a job

Customer accounts can create jobs which instantly enter the matching pipeline.

Provide one URL per line.

Job tracking

Monitor active work orders and drill into every Berlin district.

My jobs

Last 50 jobs across your Berlin footprint.

Work delivery overview

Track collaborator jobs completed without upfront payment.

Confirmed deliveries

Job Description Status Updated Delivered

Paid job history

Review jobs that completed with standard payment collection.

Paid jobs

Job Description Status Settlement Updated

Compliance documents

Upload and monitor the credentials required to work with Adel Service.

Upload new document

Accepted formats: PDF or images up to 10 MB.

Your documents

Track pending approvals and set reminders for renewals.

Document Type Status Uploaded Expires File

Messaging

Keep customers and field teams aligned with in-panel updates.

All messages are archived alongside the job record for compliance.

Live operations feed

Subscribe to the SSE endpoint to observe job status and provider location updates.